Subject: Ticket Assigned - Conversation with Ib
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 08 Nov 2022 15:04:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ib Ib                    Hello           06:49 PM, 08th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:49 PM, 08th Nov                   Centrepoint UAE whatsapp bot                    Hello Ib , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:49 PM, 08th Nov                     Ib                    1           06:49 PM, 08th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:49 PM, 08th Nov                     Ib                    9593585802           06:49 PM, 08th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             06:49 PM, 08th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:49 PM, 08th Nov                     Ib                    2           06:50 PM, 08th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:50 PM, 08th Nov                     Ib                    1           06:50 PM, 08th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:50 PM, 08th Nov                     Ib                    [email-masked]           06:50 PM, 08th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:50 PM, 08th Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           06:50 PM, 08th Nov                     Ib                    I didn't receive all items in my order           06:51 PM, 08th Nov                     Ib                    I didn't receive Juniors Gentle baby wipes-224           06:52 PM, 08th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:53 PM, 08th Nov                     Ib                    Ok           06:53 PM, 08th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. please note that this ite164655216 - - Juniors Gentle Baby Wipes - 224 Sheets      has not been shipped yet, please confirm your wish about receiving is or cancelling it            06:57 PM, 08th Nov                     Ib                    I need it,           06:58 PM, 08th Nov                     Ib                    When will you deliver,? It is disappointing that we have been waiting for this and last you are asking like this.           06:58 PM, 08th Nov                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:59 PM, 08th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:01 PM, 08th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:03 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5229992