Subject: Ticket Assigned - Conversation with nadeem sharif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 16:05:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadeem sharif nadeem sharif                    Customer:  hello Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi nadeem sharif, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:57 PM, 07th Nov                   Abdulqader                   Hi nadeem , thank you for contacting us. This's kader We would be happy to help you.           07:57 PM, 07th Nov                     nadeem sharif                    my refund boss           07:58 PM, 07th Nov                     nadeem sharif                    my struggling like any thing           07:58 PM, 07th Nov                     nadeem sharif                    We've cancelled your return for order # 9592606391 , Solid Shorts with Drawstring C... +2item(s) as requested by you. Please reach out to us for anything further.           07:58 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:58 PM, 07th Nov                     nadeem sharif                    they said like this always           07:58 PM, 07th Nov                     nadeem sharif                    since 2 hours same           07:59 PM, 07th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. Kindly confirm how many items you have been returned           08:00 PM, 07th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:02 PM, 07th Nov                   Abdulqader                   Hi (nadeem ), I have not received a response from you still, please confirm if we are still connected?           08:04 PM, 07th Nov                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:05 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5224517