Subject: Ticket Assigned - Conversation with Beingsaqib
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 14:40:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Beingsaqib Beingsaqib                    Hi           06:27 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            06:27 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:27 PM, 07th Nov                     Beingsaqib                    1           06:27 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    Hello Beingsaqib , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:27 PM, 07th Nov                     Beingsaqib                    1           06:27 PM, 07th Nov                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           06:27 PM, 07th Nov                     Beingsaqib                    9593913911           06:28 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110622001405    You can also easily track your order from My Account > Order History.             06:28 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:28 PM, 07th Nov                     Beingsaqib                    3           06:28 PM, 07th Nov                   Babyshop UAE WhatsApp bot                    Hi Beingsaqib , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:28 PM, 07th Nov                     Beingsaqib                    5           06:28 PM, 07th Nov                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           06:29 PM, 07th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:29 PM, 07th Nov                     Beingsaqib                    Hi this order           06:30 PM, 07th Nov                     Beingsaqib                    9593913911           06:30 PM, 07th Nov                     Beingsaqib                    One item is not delivered           06:30 PM, 07th Nov                     Beingsaqib                    But it’s showing in the invoice           06:30 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:31 PM, 07th Nov                     Beingsaqib                    Juniors Cat Print Long Sleeves, set of 3..AED 55 value           06:31 PM, 07th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. please note that this ite164417288 - - Juniors Cat Print Long Sleeves Top and Pyjamas - Set of 3   has not been shipped yet, please confirm your wish about receiving is or cancelling it              06:31 PM, 07th Nov                     Beingsaqib                    When can this be delivered           06:31 PM, 07th Nov                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:33 PM, 07th Nov                     Beingsaqib                    I wish to receive this item, please let us know ASAP about delivery           06:34 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.     please that we will contact you through your email once we get any updates           06:36 PM, 07th Nov                     Beingsaqib                    Ok awaiting confirmation           06:37 PM, 07th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:39 PM, 07th Nov                     Beingsaqib                    No just resolve this asap thanks           06:39 PM, 07th Nov                   Abdulqader                   Ok sure will do the needful           06:40 PM, 07th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:40 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5223946