Subject: Ticket Assigned - Conversation with Ib
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 14:20:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ib Ib                    Hello           06:07 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:07 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Hello Ib , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:07 PM, 07th Nov                     Ib                    1           06:07 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:07 PM, 07th Nov                     Ib                    Hii, my order number is 9593585802           06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:08 PM, 07th Nov                     Ib                    9593585802           06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            06:08 PM, 07th Nov                     Ib                    1           06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:08 PM, 07th Nov                     Ib                    9593585802           06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             06:08 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:08 PM, 07th Nov                     Ib                    2           06:09 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 07th Nov                     Ib                    1           06:09 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:09 PM, 07th Nov                     Ib                    [email-masked]           06:09 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:09 PM, 07th Nov                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:10 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:10 PM, 07th Nov                     Ib                    Ok           06:10 PM, 07th Nov                     Ib                    9593585802           06:11 PM, 07th Nov                   Abdulqader                   Is this contact number is right  +971565579528?           06:13 PM, 07th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:15 PM, 07th Nov                     Ib                    Yes           06:15 PM, 07th Nov                     Ib                    Yes           06:15 PM, 07th Nov                     Ib                    9593585802, i received my order now. But one item is missing           06:16 PM, 07th Nov                   Abdulqader                   We are truly sorry for the inconvenience caused to you. please note that this ite164655216 - - Juniors Gentle Baby Wipes - 224 Sheets   has not been shipped yet, please confirm your wish about receiving is or cancelling it            06:17 PM, 07th Nov                     Ib                    Ok thanks           06:17 PM, 07th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:18 PM, 07th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:20 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5223810