Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 11:41:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection Shaista-Cookie                    Hi           03:34 PM, 07th Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:34 PM, 07th Nov                   MAX UAE whatsapp bot                    Hello Shaista-Cookie , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:34 PM, 07th Nov                     Shaista-Cookie                    2           03:35 PM, 07th Nov                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:35 PM, 07th Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:35 PM, 07th Nov                     Shaista-Cookie                    2           03:35 PM, 07th Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:35 PM, 07th Nov                     Shaista-Cookie                    1           03:35 PM, 07th Nov                   MAX UAE whatsapp bot                   Please enter your email address           03:35 PM, 07th Nov                     Shaista-Cookie                    [email-masked]           03:35 PM, 07th Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:35 PM, 07th Nov                   Abdulqader                   Hi Shaista, thank you for contacting us. This's kader We would be happy to help you.           03:36 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:36 PM, 07th Nov                     Shaista-Cookie                    Sure           03:36 PM, 07th Nov                   Abdulqader                   We can see that you are contacting us regarding your order 9592770423?           03:37 PM, 07th Nov                     Shaista-Cookie                    Yes           03:37 PM, 07th Nov                     Shaista-Cookie                    Return of 2 items           03:37 PM, 07th Nov                   Abdulqader                   Is this contact number is right +971503488454 ?           03:37 PM, 07th Nov                     Shaista-Cookie                    Yup           03:37 PM, 07th Nov                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           03:38 PM, 07th Nov                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           03:39 PM, 07th Nov                     Shaista-Cookie                    Okay sure           03:39 PM, 07th Nov                     Shaista-Cookie                    It’s been over a week now since the return was requested           03:39 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           03:39 PM, 07th Nov                     Shaista-Cookie                    Okay sure           03:40 PM, 07th Nov                     Shaista-Cookie                    Thank you           03:40 PM, 07th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:40 PM, 07th Nov                     Shaista-Cookie                    No. That’s it           03:40 PM, 07th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:40 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5222772