Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Nov 2022 11:38:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Shreya Srivastava                    Hi           03:27 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:27 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:27 PM, 07th Nov                     Shreya Srivastava                    1           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Hello Shreya Srivastava , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:28 PM, 07th Nov                     Shreya Srivastava                    1           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:28 PM, 07th Nov                     Shreya Srivastava                    9593505243.           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:28 PM, 07th Nov                     Shreya Srivastava                    9593505243           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            03:28 PM, 07th Nov                     Shreya Srivastava                    1           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:28 PM, 07th Nov                     Shreya Srivastava                    9593505243           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110322003723    You can also easily track your order from My Account > Order History.             03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:28 PM, 07th Nov                     Shreya Srivastava                    2           03:28 PM, 07th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:28 PM, 07th Nov                     Shreya Srivastava                    1           03:29 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:29 PM, 07th Nov                     Shreya Srivastava                    [email-masked]           03:29 PM, 07th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:29 PM, 07th Nov                   Abdulqader                   Hi Shreya, thank you for contacting us. This's kader We would be happy to help you.           03:31 PM, 07th Nov                     Shreya Srivastava                    Hi, this is regarding my order 9593505243. I’ve gotten text twice which reads that it’s out for delivery and then it’s unable to deliver. Now it has asked me for change of address is there a reason that’s happeninng?? I’ve got no call from the delivery agent or any one at the door I’ve been available at home.           03:32 PM, 07th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           03:32 PM, 07th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           03:33 PM, 07th Nov                     Shreya Srivastava                    Shreya Desai- +971585861615  4403 Downtown views 1, 44 th floor  Financial centre road across Dubai mall  Downtown Dubai           03:34 PM, 07th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:35 PM, 07th Nov                     Shreya Srivastava                    Shreya Desai- +971585961615  4403 Downtown views 1, 44 th floor  Financial centre road across Dubai mall  Downtown Dubai           03:35 PM, 07th Nov                     Shreya Srivastava                    Yes, idk what is the issue           03:35 PM, 07th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:35 PM, 07th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           03:36 PM, 07th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:38 PM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5222763