Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 15:51:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery meagan                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  meagan Bot:  Hi meagan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593705579 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018040206     You can also easily track your order from My Account > Order History.   Customer:  Start Again Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi meagan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593705579 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018040206     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0503703498            07:45 PM, 06th Nov                   Abdulqader                   Hi  meagan, thank you for contacting us. This's kader We would be happy to help you.           07:46 PM, 06th Nov                     meagan                    Hi           07:46 PM, 06th Nov                     meagan                    I can't track my package. It was supposed to come today           07:46 PM, 06th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:46 PM, 06th Nov                     meagan                             07:46 PM, 06th Nov                     meagan                    Okay           07:46 PM, 06th Nov                   Abdulqader                   Is this contact number is right +971503703498 ?           07:47 PM, 06th Nov                     meagan                    Yes           07:48 PM, 06th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:49 PM, 06th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:49 PM, 06th Nov                     meagan                    Thank you. Will i get an uodate regarding when to expect the delivery?           07:49 PM, 06th Nov                     meagan                    *update           07:49 PM, 06th Nov                   Abdulqader                   we will be on touch with you and contact you on your email           07:50 PM, 06th Nov                     meagan                    Thank you           07:50 PM, 06th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:50 PM, 06th Nov                     meagan                    No, nothing else           07:50 PM, 06th Nov                     meagan                    Thank you           07:51 PM, 06th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:51 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5219131