Subject: Ticket Assigned - Conversation with HAMDA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Nov 2022 13:18:08 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with HAMDA HAMDA                    Hi           05:07 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:07 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:07 PM, 06th Nov                     HAMDA                    1           05:07 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Hello HAMDA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:07 PM, 06th Nov                     HAMDA                    1           05:07 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:07 PM, 06th Nov                     HAMDA                    9593907603           05:08 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110622000958    You can also easily track your order from My Account > Order History.             05:08 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:08 PM, 06th Nov                     HAMDA                    2           05:08 PM, 06th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:08 PM, 06th Nov                     HAMDA                    1           05:08 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:08 PM, 06th Nov                     HAMDA                    [email-masked]           05:08 PM, 06th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:08 PM, 06th Nov                   Abdulqader                   Hi Hamda, thank you for contacting us. This's kader We would be happy to help you.           05:09 PM, 06th Nov                     HAMDA                    Hello may i know the driver number who have my order           05:09 PM, 06th Nov                     HAMDA                    9593907603           05:09 PM, 06th Nov                     HAMDA                    This is the order number           05:09 PM, 06th Nov                     HAMDA                    It showed that from 9:00 am It’s out for delivery           05:10 PM, 06th Nov                     HAMDA                    So i want to know when exactly I’m getting my order           05:10 PM, 06th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:10 PM, 06th Nov                   Abdulqader                   Is this contact number is right +971566307575 ?           05:11 PM, 06th Nov                     HAMDA                    Yes           05:12 PM, 06th Nov                   Abdulqader                   we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           05:12 PM, 06th Nov                     HAMDA                    May you give me the driver number           05:12 PM, 06th Nov                     HAMDA                    I know           05:12 PM, 06th Nov                     HAMDA                    But since morning the status has been out for delivery           05:13 PM, 06th Nov                     HAMDA                    I want to know when exactly           05:13 PM, 06th Nov                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:15 PM, 06th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           05:16 PM, 06th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:17 PM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5218218