Subject: Ticket Assigned - Conversation with kc fores
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Nov 2022 15:23:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kc fores kc fores                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  kc fores Bot:  Hi kc fores, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9593685669 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0556855471 Bot:  Please wait, our agent will be with you shortly. Thanks Customer:  Ok Customer:  Hello Customer:  Anybody here? Customer:  I'm still on the line Agent:  Hi Daer, thank you for contacting us. This's kader We would be happy to help you. Agent:  we would like to inform you that your order will be delivered on 05-11-2022, so please allow us the time so that we can process the order and assist you further Agent:  Do you have any other inquiries that we can help with? Agent:  It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:13 PM, 04th Nov                   Abdulqader                   Hi Daer, thank you for contacting us. This's kader We would be happy to help you.           07:14 PM, 04th Nov                     kc fores                    I just send an email           07:14 PM, 04th Nov                     kc fores                    But i want to talk on agent           07:14 PM, 04th Nov                     kc fores                    Yes here           07:14 PM, 04th Nov                     kc fores                    Tomorrow is the delivery of my order           07:14 PM, 04th Nov                   Abdulqader                   We can see that you are contacting us regarding your order  9593685669?           07:15 PM, 04th Nov                     kc fores                    Problem is i cannot take it tomorrow           07:15 PM, 04th Nov                     kc fores                    I want to reschedule the delivery           07:15 PM, 04th Nov                     kc fores                    9593685669 yes this one           07:15 PM, 04th Nov                     kc fores                    Have you read my email?           07:16 PM, 04th Nov                   Abdulqader                   Please note that you will be contacted on your contact number (+971556855471) before delivering your order, we kindly ask you to please arrange with the courier partner to deliver your order at your specified time.           07:16 PM, 04th Nov                     kc fores                    I want to reschedule it on Monday? Is it possible?           07:17 PM, 04th Nov                     kc fores                    Because tomorrow i will not be around           07:17 PM, 04th Nov                   Abdulqader                   Ok sure will do the needful from our side           07:18 PM, 04th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:20 PM, 04th Nov                     kc fores                    Ok thank you.           07:20 PM, 04th Nov                     kc fores                    November 7 2022           07:21 PM, 04th Nov                     kc fores                    Nothing only this case that I want to resolve.           07:21 PM, 04th Nov                     kc fores                    Thank you for helping           07:21 PM, 04th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5209774