Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Nov 2022 14:40:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Engshi Kim                    hi           06:30 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:30 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:30 PM, 04th Nov                     Engshi Kim                    1           06:30 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    Hello Engshi Kim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:30 PM, 04th Nov                     Engshi Kim                    1           06:30 PM, 04th Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:31 PM, 04th Nov                     Engshi Kim                    9593216004           06:31 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=1000018019324    You can also easily track your order from My Account > Order History.             06:31 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:31 PM, 04th Nov                     Engshi Kim                    2           06:31 PM, 04th Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:31 PM, 04th Nov                     Engshi Kim                    1           06:31 PM, 04th Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:31 PM, 04th Nov                     Engshi Kim                    [email-masked]           06:32 PM, 04th Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:32 PM, 04th Nov                   Abdulqader                   Hi Engshi, thank you for contacting us. This's kader We would be happy to help you.           06:32 PM, 04th Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:32 PM, 04th Nov                     Engshi Kim                    hi Kader           06:32 PM, 04th Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +971508917372           06:34 PM, 04th Nov                     Engshi Kim                    yes           06:34 PM, 04th Nov                     Engshi Kim                    im travelling sat evening so will it be possible to expedite my shipped order           06:35 PM, 04th Nov                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:35 PM, 04th Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:37 PM, 04th Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           06:37 PM, 04th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:39 PM, 04th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5209651