Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 16:22:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Jaffu                    Hi           08:10 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:10 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:10 PM, 03rd Nov                     Jaffu                    1           08:10 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    Hello Jaffu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:10 PM, 03rd Nov                     Jaffu                    1           08:10 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:10 PM, 03rd Nov                     Jaffu                    9593390736           08:11 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP110322001180    You can also easily track your order from My Account > Order History.             08:11 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:11 PM, 03rd Nov                     Jaffu                    2           08:11 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:11 PM, 03rd Nov                     Jaffu                    1           08:11 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:11 PM, 03rd Nov                     Jaffu                    [email-masked]           08:11 PM, 03rd Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:12 PM, 03rd Nov                   Abdulqader                   Hi Jaffu, thank you for contacting us. This's kader We would be happy to help you.           08:12 PM, 03rd Nov                     Jaffu                    Hi           08:12 PM, 03rd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:12 PM, 03rd Nov                     Jaffu                    I ordered some things from you and it showing out of delivery           08:12 PM, 03rd Nov                     Jaffu                    So the delivery man saying that my tracking number not in his system           08:13 PM, 03rd Nov                     Jaffu                    Why this happening           08:13 PM, 03rd Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           08:13 PM, 03rd Nov                     Jaffu                    Room no 9 Makthume street near clock tower Alrigga           08:15 PM, 03rd Nov                     Jaffu                    We need today it self this delivery           08:15 PM, 03rd Nov                     Jaffu                    971545473211           08:15 PM, 03rd Nov                     Jaffu                    Vehicle no-26981           08:16 PM, 03rd Nov                     Jaffu                    This is the number of delivery van.           08:16 PM, 03rd Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:16 PM, 03rd Nov                     Jaffu                    When can i expect the order           08:17 PM, 03rd Nov                     Jaffu                    Even your app showing it's out of delivery           08:18 PM, 03rd Nov                   Abdulqader                   please note that we will contact you through your email once we get any updates           08:18 PM, 03rd Nov                     Jaffu                    Please make it quick. Those are urgent things to send.           08:19 PM, 03rd Nov                     Jaffu                    Don't make me upset on you           08:20 PM, 03rd Nov                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:20 PM, 03rd Nov                     Jaffu                    Ok thanks           08:20 PM, 03rd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           08:21 PM, 03rd Nov                     Jaffu                    No solve this issue as soon as possible           08:21 PM, 03rd Nov                     Jaffu                    Please           08:21 PM, 03rd Nov                   Abdulqader                   Ok sure will do the needful           08:22 PM, 03rd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:22 PM, 03rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5095227