Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 15:40:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Mirza                    Hi           07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                    Hello Mirza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:27 PM, 03rd Nov                     Mirza                    2           07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:27 PM, 03rd Nov                     Mirza                    2           07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:27 PM, 03rd Nov                     Mirza                    1           07:27 PM, 03rd Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:28 PM, 03rd Nov                     Mirza                    [email-masked]           07:28 PM, 03rd Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:29 PM, 03rd Nov                   Abdulqader                   Hi Mizra, thank you for contacting us. This's kader We would be happy to help you.           07:31 PM, 03rd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:31 PM, 03rd Nov                   Abdulqader                   We can see that you are contacting us regarding your order 9593271666?           07:31 PM, 03rd Nov                   Abdulqader                   Is this contact number is right +971568178707 ?           07:32 PM, 03rd Nov                     Mirza                    Yes           07:34 PM, 03rd Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:34 PM, 03rd Nov                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:35 PM, 03rd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:35 PM, 03rd Nov                     Mirza                    Yes           07:35 PM, 03rd Nov                     Mirza                    Why one of my thing is removed?           07:36 PM, 03rd Nov                     Mirza                    I want that item also           07:36 PM, 03rd Nov                   Abdulqader                   The 164795815 - - Lace Detail Padded Underwired Demi Bra with Hook and Eye Closure) in your order ID 9593271666went out of stock, so we've partially shipped your order and the amount of AED 29.29will be refunded back to your debit or Credit Card in 7-14 working days.   We apologize for the inconvenience caused and thank you for your patience.           07:37 PM, 03rd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:38 PM, 03rd Nov                     Mirza                    No thanks           07:39 PM, 03rd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:39 PM, 03rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5095023