Subject: New Reply Received - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Nov 2022 12:52:43 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with User  Ticket comment <font>

</font><div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt">Dear
Valued customer,</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Thank you
for using Aramex shipping services.</span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">According to
our tracking system, your shipment has been completed. </span></div>
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</font><div style="margin: 0in 0in 8pt"><span style="line-height: 107%; font-size: 12pt">Please don’t
hesitate to contact us for any further assistance.</span></div>
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</font><br> <br> <span style="font-family: Calibri; font-size: 16px">Best Regards <br> Abdelrahman Mohamed </span> <br> <br><div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) currentColor currentColor; padding: 3pt 0in 0in; border-image: none"><div class="MsoNormal"><b><span style='font-family: "Times New Roman"; font-size: 12pt'></span></b></div></div>
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<div>From:<span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 11/2/2022 3:16:00 PM<br><b>To:</b> [email-masked]; [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: RE: [#5084357] - Conversation with User [CaseReference:CAI/1122/1698]</span>
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<br><font><span style="font-size: 12pt"><span style="font-family: Calibri"><span style="font-size: 12pt">Dear valued customer ,</span></span><div style="margin: 0in 0in 8pt; line-height: normal">

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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-family: Calibri; font-size: 12pt">Thank
you for using Aramex shipping services.</span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-family: Calibri; font-size: 12pt">Your
request for pick up has been processed under collection reference #<strong><font color="#0000ff">Collection </font></strong><strong>Reference</strong> <font color="red"><b>K02AC70 </b></font>.</span></div>
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<div style="margin: 0in 0in 8pt; line-height: normal"><span style="font-size: 12pt"><span style="font-family: Calibri">Note:
The cut-off timing for pick-up requests is 3:00 Pm daily and will be collected before
5:00<b> </b>pm, all requests sent after the cut-off time will be re-scheduled
on the next working day.</span></span></div>
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<b><span style='font-family: "Times New Roman"; font-size: 12pt'>From:</span></b><span style='font-family: "Times New Roman"; font-size: 12pt'> [email-masked] <br><b>Sent:</b> 11/2/2022 2:20:00 PM<br><b>To:</b> [email-masked]; [email-masked]<br><b>CC:</b> [email-masked]<br><b>Subject:</b> RE: RE: RE: [#5084357] - Conversation with User [CaseReference:CAI/1122/1698]</span>
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<br><font>CAI Aramex Customer Service team.<br>
Your request has been received and will be viewed by a member of our team.
<br><br>
The case reference assigned to your request is: CAI/1122/1698 . Please make sure to keep the case reference number in the subject field for all communications related to this request.
<br><br>
Working Days : SUN, MON, TUE, WED, THU  <br>
Working Hours : (9:00 AM â€“ 5:00 PM GMT +2)<br>

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<b><span style='font-family: "Tahoma","sans-serif"; font-size: 10pt'>From:</span></b><span style='font-family: "Tahoma","sans-serif"; font-size: 10pt'> [email-masked] <br><b>Sent:</b> 11/2/2022 2:20:20 PM<br><b>To:</b> [email-masked]; [email-masked]<br><b>Cc:</b> [email-masked]<br><b>Subject:</b> RE: RE: [#5084357] - Conversation with User</span>
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<div class="MsoNormal">Dears <a id="OWAAM9535DF8A8805464C9D651A15E2110C96" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family: "Calibri",sans-serif; text-decoration: none'>@Service Center - CAI E-commerce A</span></a>
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<div class="MsoNormal">Please assist. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size: 12pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size: 10pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size: 10pt">T.  +966 115121821</span></div>
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<b>From:</b> Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, November 2, 2022 2:53 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5084357] - Conversation with User</div>
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<strong><span style='color: red; font-family: "Calibri",sans-serif; font-size: 10.5pt'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="color: red; font-size: 10.5pt">This email originated
<strong><span style='font-family: "Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family: "Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family: "Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family: "Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family: "Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color: red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size: 11.5pt"></span>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">Hi Team,<br>
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Problem Statement: Update the address<br>
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Order ID:Order Number:2109792228<br>
Tracking ID:47786282246<br>
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Kindly update the address and arrange a collection asap.<br>
address : Taj Sultan Compound, Block 16, Building 16, Fourth Floor, Apartment 42<br>
01270062339</span></div>
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<div class="MsoNormal"><span style="font-family: -apple-system; font-size: 10.5pt">(كمياوند تاج سلطان ،بلوك ١٦ ،عمارة ١٦ ،الدور الرابع شقة 42</span></div>
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<div class="MsoNormal" style="margin-bottom: 12pt"><span style="font-family: -apple-system; font-size: 10.5pt"><br>
Regards,<br>
Abdulqader</span></div>
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</span><span style="color: white; font-family: fdtktid; font-size: 1pt">5084357:1125156</span><span style="font-family: -apple-system; font-size: 10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5084357