Subject: Ticket Assigned - Conversation with Alexi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Nov 2022 15:14:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alexi Alexi                    I have not received my items yet. It says out for delivery and arriving 1st of November. It's the 2nd now when it going to be deliver?           07:04 PM, 02nd Nov                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:04 PM, 02nd Nov                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:04 PM, 02nd Nov                     Alexi                    1           07:04 PM, 02nd Nov                   MAX UAE whatsapp bot                    Hello Alexi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:04 PM, 02nd Nov                     Alexi                    1           07:04 PM, 02nd Nov                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:04 PM, 02nd Nov                     Alexi                    9592634120           07:05 PM, 02nd Nov                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP103122002724    You can also easily track your order from My Account > Order History.             07:05 PM, 02nd Nov                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 PM, 02nd Nov                     Alexi                    2           07:05 PM, 02nd Nov                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:05 PM, 02nd Nov                     Alexi                    1           07:05 PM, 02nd Nov                   MAX UAE whatsapp bot                   Please enter your email address           07:05 PM, 02nd Nov                     Alexi                    [email-masked]           07:06 PM, 02nd Nov                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:06 PM, 02nd Nov                   Abdulqader                   Hi Alexi, thank you for contacting us. This's kader We would be happy to help you.           07:06 PM, 02nd Nov                     Alexi                    Hi kader, I just want to know when can I receive my order? It's says there noverber 1. Now it's the 2nd till now I haven't receive anything.           07:08 PM, 02nd Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:08 PM, 02nd Nov                   Abdulqader                   Is this contact number is right +971521071968 ?           07:09 PM, 02nd Nov                     Alexi                    Yes           07:09 PM, 02nd Nov                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           07:11 PM, 02nd Nov                   Abdulqader                   Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971521071968           07:12 PM, 02nd Nov                   Abdulqader                   Do you have any other inquiries that we can help with?           07:12 PM, 02nd Nov                     Alexi                    None           07:13 PM, 02nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:13 PM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5089497