Subject: Ticket Assigned - Conversation with Robie
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 01 Nov 2022 16:16:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Robie Robie                    Hi           08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:02 PM, 01st Nov                     Robie                    English           08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:02 PM, 01st Nov                     Robie                    1           08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    Hello Robie , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:02 PM, 01st Nov                     Robie                    2           08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:02 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:02 PM, 01st Nov                     Robie                    2           08:03 PM, 01st Nov                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 01st Nov                     Robie                    1           08:03 PM, 01st Nov                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:03 PM, 01st Nov                     Robie                    [email-masked]           08:03 PM, 01st Nov                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:03 PM, 01st Nov                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           08:05 PM, 01st Nov                     Robie                    I arranged a return last last week           08:05 PM, 01st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:07 PM, 01st Nov                     Robie                    Please           08:07 PM, 01st Nov                     Robie                    But it was not pick up yet in my placr           08:08 PM, 01st Nov                     Robie                    Place*           08:08 PM, 01st Nov                     Robie                    Can you send someone tomorrow to pick it up           08:08 PM, 01st Nov                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:08 PM, 01st Nov                     Robie                             08:09 PM, 01st Nov                     Robie                             08:09 PM, 01st Nov                     Robie                             08:09 PM, 01st Nov                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:11 PM, 01st Nov                   Abdulqader                   Is this contact number is right  +971505385997?           08:11 PM, 01st Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:14 PM, 01st Nov                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:16 PM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5084489