Subject: Ticket Assigned - Conversation with J  S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 15:27:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with J  S J  S                    2           07:16 PM, 30th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:16 PM, 30th Oct                   Babyshop UAE WhatsApp bot                    Hello J  S , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:16 PM, 30th Oct                     J  S                    1           07:16 PM, 30th Oct                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:16 PM, 30th Oct                     J  S                    9591439498           07:17 PM, 30th Oct                   Babyshop UAE WhatsApp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            07:17 PM, 30th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 30th Oct                     J  S                    2           07:17 PM, 30th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:17 PM, 30th Oct                     J  S                    1           07:17 PM, 30th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:17 PM, 30th Oct                     J  S                    [email-masked]           07:17 PM, 30th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:17 PM, 30th Oct                   Aya                   Hello Jasee, I am Aya, thank you for contacting us. how may I help you today.           07:21 PM, 30th Oct                     J  S                    I did not receive my order Itz been 1 week that I have ordered few items           07:22 PM, 30th Oct                   Aya                   please accept our full apology for the delay           07:23 PM, 30th Oct                   Aya                   let me check please           07:23 PM, 30th Oct                     J  S                    Okay           07:23 PM, 30th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:24 PM, 30th Oct                     J  S                    K           07:24 PM, 30th Oct                   Aya                   We would like to inform you that your order 9591439498 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready or the email which sent from our end, as it is needed in the branch to be able to complete the pickup process.           07:24 PM, 30th Oct                   Aya                   as well, you can use this conversation as a proof to collect your order           07:25 PM, 30th Oct                   Aya                   Is there anything else may I assist you?           07:25 PM, 30th Oct                     J  S                    I did not get any sms or mail regarding my order…Itz still showing processing           07:25 PM, 30th Oct                   Aya                   Kindly note that you can use this conversation as a proof to collect your order           07:25 PM, 30th Oct                     J  S                    Okay ??           07:25 PM, 30th Oct                     J  S                    Thank you           07:26 PM, 30th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 30th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5073569