Subject: Ticket Assigned - Conversation with rajesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 13:51:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rajesh rajesh                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  Hi rajesh, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9592293518 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102822002012     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:36 PM, 30th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:37 PM, 30th Oct                     rajesh                    Hi as I was following up for my order deliver which is already due           05:38 PM, 30th Oct                     rajesh                    Last update I received from your team yesterday that I will recieve my order yesterday itself before end of the day           05:39 PM, 30th Oct                     rajesh                    Still I'm waiting           05:39 PM, 30th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:40 PM, 30th Oct                     rajesh                    Ok           05:40 PM, 30th Oct                   Abdulqader                   Is this contact number is right  +971529165612?           05:41 PM, 30th Oct                     rajesh                    Yes           05:42 PM, 30th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:43 PM, 30th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           05:44 PM, 30th Oct                     rajesh                    Can i receive by tomorrow?           05:44 PM, 30th Oct                     rajesh                    As I need to travel           05:45 PM, 30th Oct                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           05:46 PM, 30th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:48 PM, 30th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:50 PM, 30th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5073037