Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 30 Oct 2022 08:27:12 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">
<div>The person who received my parcel were kind enough to drop it off to me. </div>
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<div dir="auto">Plz ensure it doesn't happen again.</div>
<div dir="auto">Tanya Usman Khan </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 30 Oct 2022, 12:23 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Usman ,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​We are truly sorry to hear that you were not assisted properly by our delivery partner. This is surely not the experience we want our customers to have when they shop with us. </div>
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<div dir="ltr">We have checked and would like to let you know that the proof of the delivery for the order (9592311371) from the courier </div>
<div dir="ltr">team has been shared with us which is attached to this email. <br>
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<div dir="ltr">We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5069807