Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 15:24:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery i want to exchange my makeup                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi i want to exchange my makeup, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7392186760 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1027220005117     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  361451744            07:11 PM, 29th Oct                     i want to exchange my makeup                    36451744           07:11 PM, 29th Oct                   Abdulqader                   Hi, Dear thank you for contacting us. This's kader We would be happy to help you.           07:12 PM, 29th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:12 PM, 29th Oct                     i want to exchange my makeup                    I order. On 27 Oct..           07:12 PM, 29th Oct                     i want to exchange my makeup                    An still don't get my delivery           07:13 PM, 29th Oct                     i want to exchange my makeup                    Ur delivery boy from morning on the way..           07:13 PM, 29th Oct                     i want to exchange my makeup                    Why they didn't come. Iam waiting           07:14 PM, 29th Oct                   Abdulqader                   Is this contact number is right  +97336451744?           07:16 PM, 29th Oct                     i want to exchange my makeup                    Yes           07:16 PM, 29th Oct                     i want to exchange my makeup                    This number is right           07:16 PM, 29th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:18 PM, 29th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:19 PM, 29th Oct                     i want to exchange my makeup                    Ok iam waiting send fast.           07:19 PM, 29th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:19 PM, 29th Oct                     i want to exchange my makeup                    Ok           07:21 PM, 29th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:22 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5068738