Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 14:38:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery zafar                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  zafar Bot:  Hi zafar, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9591368879 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102222001328     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0547547328            06:30 PM, 29th Oct                   Abdulqader                   H Zafari, thank you for contacting us. This's kader We would be happy to help you.           06:30 PM, 29th Oct                     zafar                             06:31 PM, 29th Oct                     zafar                    I have not received this yet           06:31 PM, 29th Oct                     zafar                    I placed my order on the 21st of October 2022           06:31 PM, 29th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:32 PM, 29th Oct                     zafar                    other items are received, but there is no tracking or any update on this item           06:32 PM, 29th Oct                     zafar                    alright, thank you           06:32 PM, 29th Oct                   Abdulqader                   Is this contact number is right +971547547328 ?           06:34 PM, 29th Oct                     zafar                    yes           06:34 PM, 29th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:36 PM, 29th Oct                     zafar                    Thank you so much           06:36 PM, 29th Oct                   Abdulqader                   Again, please accept our sincere apologies for this unexpected delay.           06:37 PM, 29th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:37 PM, 29th Oct                     zafar                    No, Thank you           06:37 PM, 29th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:38 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5068537