Subject: Ticket Assigned - Conversation with -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Oct 2022 14:08:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with - -                    2           05:58 PM, 29th Oct                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:58 PM, 29th Oct                    Centrepoint KW whatsapp bot                    Hello - , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:58 PM, 29th Oct                     -                    2           05:58 PM, 29th Oct                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:58 PM, 29th Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:58 PM, 29th Oct                     -                    2           05:59 PM, 29th Oct                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:59 PM, 29th Oct                     -                    1           05:59 PM, 29th Oct                    Centrepoint KW whatsapp bot                   Please enter your email address           05:59 PM, 29th Oct                     -                    [email-masked]           05:59 PM, 29th Oct                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:59 PM, 29th Oct                     -                    Ok           05:59 PM, 29th Oct                     -                    ?           06:00 PM, 29th Oct                     -                    .           06:00 PM, 29th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           06:00 PM, 29th Oct                     -                    .           06:01 PM, 29th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:01 PM, 29th Oct                   Abdulqader                   We can see that you are contacting us regarding your order  8192254537 ?           06:02 PM, 29th Oct                     -                    8192379012           06:03 PM, 29th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:04 PM, 29th Oct                   Abdulqader                   We are truly sorry to hear that you wish to exchange the items however, we do not have an exchange option available at this time.           06:05 PM, 29th Oct                   Abdulqader                   ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (SPLASH) store across the UAE.           06:05 PM, 29th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:06 PM, 29th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:08 PM, 29th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5068377