Subject: Ticket Assigned - Conversation with Nb
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Oct 2022 15:40:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nb Nb                    Is my order is confirmed?           07:31 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:31 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:31 PM, 28th Oct                     Nb                    1           07:31 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Hello Nb , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:31 PM, 28th Oct                     Nb                    1           07:31 PM, 28th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:31 PM, 28th Oct                     Nb                    9592379151           07:32 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Sorry, your order was not processed.   Your purchase couldn't be completed. We haven't deducted the payment from your card.?Please try again or use Cash on Delivery    If you wish to cancel your order, please flow below link.               07:32 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:32 PM, 28th Oct                     Nb                    9592380105           07:32 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:32 PM, 28th Oct                     Nb                    2           07:33 PM, 28th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:33 PM, 28th Oct                     Nb                    1           07:33 PM, 28th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:33 PM, 28th Oct                     Nb                    [email-masked]           07:33 PM, 28th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:33 PM, 28th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:34 PM, 28th Oct                     Nb                    I order using tabby           07:34 PM, 28th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:34 PM, 28th Oct                     Nb                    And payment already deduct from my card           07:35 PM, 28th Oct                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9592379151) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9592380105.   The payment has been captured only once from your account which is for the new successfully placed order.           07:35 PM, 28th Oct                     Nb                    So my order is confirmed?           07:36 PM, 28th Oct                   Abdulqader                   Yes the order is placed successfully9592380105           07:36 PM, 28th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:36 PM, 28th Oct                     Nb                    When my order will be deliver?           07:37 PM, 28th Oct                   Abdulqader                   Please note the expected delivery date on 29-10-2022           07:37 PM, 28th Oct                     Nb                    Okay           07:37 PM, 28th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:37 PM, 28th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:40 PM, 28th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5064699