Subject: Ticket Assigned - Conversation with christine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 Oct 2022 14:58:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with christine christine                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi christine, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9592092625 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC102722001422     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0543733928            06:49 PM, 28th Oct                   Abdulqader                   Hi Christina, thank you for contacting us. This's kader We would be happy to help you.           06:49 PM, 28th Oct                     christine                    Hi           06:50 PM, 28th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:51 PM, 28th Oct                     christine                    Since yesterday my shipment is out for delivery but still not recieved           06:51 PM, 28th Oct                   Abdulqader                   Is this contact number is right  +971543733928?           06:51 PM, 28th Oct                     christine                    Yes please           06:52 PM, 28th Oct                     christine                             06:53 PM, 28th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           06:53 PM, 28th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay. Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +971543733928           06:55 PM, 28th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:56 PM, 28th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:58 PM, 28th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5064556