Subject: Ticket Assigned - Conversation with الحمد لله دائما و ابدا
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 16:28:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with الحمد لله دائما و ابدا الحمد لله دائما و ابدا                    Hi           08:10 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:10 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello الحمد لله دائما و ابدا , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:10 PM, 27th Oct                     الحمد لله دائما و ابدا                    1           08:10 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:10 PM, 27th Oct                     الحمد لله دائما و ابدا                    9591910535           08:12 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.             08:13 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:13 PM, 27th Oct                     الحمد لله دائما و ابدا                    2           08:14 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:14 PM, 27th Oct                     الحمد لله دائما و ابدا                    1           08:14 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:14 PM, 27th Oct                     الحمد لله دائما و ابدا                    [email-masked]           08:14 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:14 PM, 27th Oct                   Abdulqader                   مرحبًا عميلن، شكرًا لتواصلك معنا. معك عبدالقادر، يسرني مساعدتك.           08:15 PM, 27th Oct                   Abdulqader                   لحظات من فضلك ، ليتم التحقيق من البيانات           08:17 PM, 27th Oct                   Abdulqader                   +971505453311 الرجاء تأكيد رقم الهاتف الخاص بك اذا كان صحيح           08:19 PM, 27th Oct                     الحمد لله دائما و ابدا                    الرقم خطأ           08:21 PM, 27th Oct                     الحمد لله دائما و ابدا                    0545331175           08:21 PM, 27th Oct                   Abdulqader                   نود اعلامكم انه تم ارجاع الطلب رقم (9591910535) الى مخازننا بسبب عد امكاننا في توصيل الطلب خلال الوقت الزمني المحدد، وفي حال رغبتكم في الطلب نرجوا من حضرتكم الطلب مرة اخرى وناكد لكم عن توصيل الطلب في الوقت المحدد.  نحن نعلم انك تتوقع أعلى مستويات الخدمة من شركتنا،كما نتأسف جدا بسبب عدم التزامنا بالمعايير الاساسية وعلى التأخير الذي تسببنا به لتوصيل الطلب.           08:22 PM, 27th Oct                   Abdulqader                   لتجنب حدوث هذه المشكلة مرة أخرى ، ننصحك بتحديث رقم الاتصال الخاص بك في حسابك نظرًا لسبب الأمان ، فنحن غير مصرح لنا بإجراء أي تغييرات على حساب عملائنا. إذا كنت ترغب في تغيير رقم الهاتف ، يمكنك تسجيل الدخول إلى حسابك ومن خيار الإعداد ، يمكنك تحديث رقم هاتفك الصحيح.           08:23 PM, 27th Oct                     الحمد لله دائما و ابدا                    I don't want a refund I want my order please           08:23 PM, 27th Oct                     الحمد لله دائما و ابدا                    Can you resend it or no ?           08:24 PM, 27th Oct                   Abdulqader                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           08:25 PM, 27th Oct                   Abdulqader                   we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.           08:25 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:25 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:27 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5061165