Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 14:52:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery hello                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7392153395 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1027220004817     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097336232300            06:40 PM, 27th Oct                   Abdulqader                   Hi, Dear thank you for contacting us. This's kader We would be happy to help you.           06:40 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:40 PM, 27th Oct                     hello                    Ok           06:40 PM, 27th Oct                   Abdulqader                   Is this contact number is right +97336232300 ?           06:41 PM, 27th Oct                     hello                    Yes           06:41 PM, 27th Oct                   Abdulqader                   please accept our sincere apologies for this           06:42 PM, 27th Oct                   Abdulqader                   we would like to inform you that your order is out for delivery today, and it will be delivered as soon as possible           06:42 PM, 27th Oct                     hello                    I ordered in morning           06:42 PM, 27th Oct                     hello                    Still i m waiting my order           06:42 PM, 27th Oct                     hello                    I hv night duty after 1 hour           06:43 PM, 27th Oct                     hello                    Still i didn't reciv my order           06:43 PM, 27th Oct                   Abdulqader                   Please note that unfortunately, we cannot specify a specific time for the delivery of the order, as the order is out for delivery, and it will be delivered by the end of the day at the latest           06:43 PM, 27th Oct                     hello                    So i will go to my duty no one will be at home           06:44 PM, 27th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:45 PM, 27th Oct                     hello                    The order is out of delivery last 4 hours           06:45 PM, 27th Oct                   Abdulqader                   Kindly note we'll do our best to deliver your order asap and will be contacting you by this number +97336232300           06:46 PM, 27th Oct                     hello                    Yes           06:47 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:47 PM, 27th Oct                     hello                    But after 1 hour i will go to duty than dont blame to me i m not at hone           06:48 PM, 27th Oct                     hello                    Home           06:48 PM, 27th Oct                   Abdulqader                   Ok sure will do the needful           06:49 PM, 27th Oct                     hello                    Ok           06:49 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:49 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:51 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060733