Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 13:43:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:29 PM, 27th Oct                     hi                    ?           05:29 PM, 27th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:30 PM, 27th Oct                     hi                    My return not picked yet           05:30 PM, 27th Oct                     hi                    Make it asap pls           05:30 PM, 27th Oct                     hi                    Myself Aayush Sharma           05:31 PM, 27th Oct                     hi                    971 501008178           05:31 PM, 27th Oct                     hi                    Dubai           05:31 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:31 PM, 27th Oct                     hi                    Sure           05:31 PM, 27th Oct                     hi                    Make it fast but           05:32 PM, 27th Oct                   Abdulqader                   Is this contact number is right +971501008178 ?           05:32 PM, 27th Oct                     hi                    Yes           05:32 PM, 27th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           05:33 PM, 27th Oct                   Abdulqader                   please that we will contact you through your email once we get any updates           05:34 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:34 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:36 PM, 27th Oct                     hi                    This much time ?           05:36 PM, 27th Oct                     hi                    What ?           05:36 PM, 27th Oct                     hi                    What u done ?           05:36 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           05:36 PM, 27th Oct                     hi                    What updates u want man ?           05:37 PM, 27th Oct                     hi                    What did u check ?           05:37 PM, 27th Oct                     hi                    What it is showing ?           05:37 PM, 27th Oct                   Abdulqader                   Kindly note we'll do our best to collect your returned items asap and will be contacting you by this number +971501008178           05:39 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:40 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:42 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060346