Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 13:20:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7392131876  the link is not tracking i need to contact the driver he will reach Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7392131876 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1027221000858     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097334096788            05:12 PM, 27th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           05:13 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:13 PM, 27th Oct                   Abdulqader                   Is this contact number is right +97334096788 ?           05:14 PM, 27th Oct                     hello                    Yes           05:14 PM, 27th Oct                     hello                    I try to track the order           05:15 PM, 27th Oct                     hello                             05:15 PM, 27th Oct                     hello                    To know what time will reached           05:15 PM, 27th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:16 PM, 27th Oct                     hello                    Because i need to go out           05:16 PM, 27th Oct                     hello                    Feom morning im waiting           05:16 PM, 27th Oct                   Md                   كيف ي معلم اقدر اطلع           05:17 PM, 27th Oct                   Md                   I do apologise for that           05:18 PM, 27th Oct                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           05:18 PM, 27th Oct                     hello                    Ok Im waiting to update me about the time           05:19 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:19 PM, 27th Oct                     hello                    Thank you           05:20 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060207