Subject: Ticket Assigned - Conversation with JuJA
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 27 Oct 2022 13:17:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with JuJA JuJA                    yes this is my number           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Hello JuJA , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:04 PM, 27th Oct                     JuJA                    1           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:04 PM, 27th Oct                     JuJA                    9591695623           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC102422001025    You can also easily track your order from My Account > Order History.             05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:04 PM, 27th Oct                     JuJA                    2           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:04 PM, 27th Oct                     JuJA                    1           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:04 PM, 27th Oct                     JuJA                    [email-masked]           05:04 PM, 27th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:04 PM, 27th Oct                     JuJA                    hello my shipment is late , the delivery person tried to deliver it ONLY one time and then disappeared and never contacted me again !           05:05 PM, 27th Oct                   Abdulqader                   Hi juja, thank you for contacting us. This's kader We would be happy to help you.           05:05 PM, 27th Oct                     JuJA                    hello my shipment is late , the delivery person tried to deliver it ONLY one time and then disappeared and never contacted me again !           05:05 PM, 27th Oct                     JuJA                    0543613158           05:05 PM, 27th Oct                     JuJA                    my number           05:05 PM, 27th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:07 PM, 27th Oct                   Abdulqader                   Is this contact number is right     +971543613158?           05:10 PM, 27th Oct                     JuJA                    yes           05:10 PM, 27th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:11 PM, 27th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           05:12 PM, 27th Oct                     JuJA                    I'm traveling after tomorrow           05:12 PM, 27th Oct                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           05:13 PM, 27th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:15 PM, 27th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:17 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5060187