Subject: Ticket Assigned - Conversation with ✨
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 25 Oct 2022 15:56:11 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ✨ ✨                    Hello           07:37 PM, 25th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:37 PM, 25th Oct                   Babyshop UAE WhatsApp bot                    Hello ✨ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:37 PM, 25th Oct                     ✨                    2           07:37 PM, 25th Oct                   Babyshop UAE WhatsApp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 80022297467 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:37 PM, 25th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 25th Oct                     ✨                    2           07:37 PM, 25th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:37 PM, 25th Oct                     ✨                    1           07:38 PM, 25th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:38 PM, 25th Oct                     ✨                    [email-masked]           07:39 PM, 25th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:39 PM, 25th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:39 PM, 25th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:40 PM, 25th Oct                     ✨                    Yes           07:40 PM, 25th Oct                   Abdulqader                   We can see that you are contacting us regarding your order 9591361580?           07:40 PM, 25th Oct                     ✨                    Yes           07:41 PM, 25th Oct                     ✨                    Hello           07:43 PM, 25th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:44 PM, 25th Oct                     ✨                    Ok           07:45 PM, 25th Oct                   Abdulqader                   We have checked and we would like to inform you that our courier team contacted on (+971521126127) and delivered the order on (10/22/22).           07:46 PM, 25th Oct                     ✨                    Yes           07:47 PM, 25th Oct                   Abdulqader                   Please provide us with more details about your inquiry so we can further assist you.           07:48 PM, 25th Oct                     ✨                    https://www.maxfashion.com/ae/en/p/160112018           07:49 PM, 25th Oct                     ✨                    This is one of the item of my order           07:49 PM, 25th Oct                     ✨                    Which is to large           07:50 PM, 25th Oct                     ✨                    I want to return this to store           07:50 PM, 25th Oct                     ✨                    So what's the formalities for that           07:51 PM, 25th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:52 PM, 25th Oct                   Abdulqader                   ​You can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy a new product right away.  ·You can contact our customer support team on 800-629823 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (MAX) store across the UAE.           07:53 PM, 25th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:53 PM, 25th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 PM, 25th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5051535