Subject: Ticket Assigned - Conversation with Yaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 16:15:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yaz Yaz                    Hi           08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:03 PM, 24th Oct                     Yaz                    1           08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    Hello Yaz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:03 PM, 24th Oct                     Yaz                    2           08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 24th Oct                     Yaz                    2           08:03 PM, 24th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:03 PM, 24th Oct                     Yaz                    1           08:03 PM, 24th Oct                   MAX UAE whatsapp bot                   Please enter your email address           08:04 PM, 24th Oct                     Yaz                    [email-masked]           08:04 PM, 24th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:04 PM, 24th Oct                   Abdulqader                   Hi Yaz, thank you for contacting us. This's kader We would be happy to help you.           08:04 PM, 24th Oct                     Yaz                    Hi           08:05 PM, 24th Oct                     Yaz                    I just did a return request but I choosed that the credit will return in shukran pay           08:05 PM, 24th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:06 PM, 24th Oct                     Yaz                    I want the credit to return to the credit card           08:06 PM, 24th Oct                     Yaz                    FP*******02640           08:06 PM, 24th Oct                     Yaz                    I want to know is there exchange method?           08:06 PM, 24th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:07 PM, 24th Oct                     Yaz                    Ok           08:07 PM, 24th Oct                   Abdulqader                   We have changed the payment mode successfully           08:10 PM, 24th Oct                   Abdulqader                   You can also track the order via the LMG website through the following link:  (https://bit.ly/3v0Daf7) Through the tracking number: (RP102422002538)           08:10 PM, 24th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:10 PM, 24th Oct                     Yaz                    Is there exchange method online?           08:11 PM, 24th Oct                   Abdulqader                   We are truly sorry  we do not have an exchange option available at this time.           08:12 PM, 24th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:13 PM, 24th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:15 PM, 24th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5046891