Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 24 Oct 2022 15:55:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery oliver                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  oliver Bot:  Hi oliver, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9591606983 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102322002963     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  055-6453886 Bot:  Please wait, our agent will be with you shortly. Thanks Agent:  Hi Dear, thank you for contacting us. This's kader We would be happy to help you. Customer:  U was suppose to call Customer:  How about my delivery Customer:  Still didn't receive Customer:  9591606983 Agent:  We request you to please allow us some time to check your details and back to you, stay with us Agent:  Is this contact number is right +971556453886 ? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:49 PM, 24th Oct                   Abdulqader                   Hi Dear, thank you for contacting us. This's kader We would be happy to help you.           07:50 PM, 24th Oct                   Abdulqader                   Is this contact number is right +971556453886 ?           07:50 PM, 24th Oct                     oliver                    Yes           07:52 PM, 24th Oct                     oliver                    U will call           07:52 PM, 24th Oct                     oliver                    Can i get the number of Delivery person           07:53 PM, 24th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:53 PM, 24th Oct                   Abdulqader                   Please accept our full apology, as we do not have a number for the courier team           07:54 PM, 24th Oct                     oliver                    Noted ,           07:54 PM, 24th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:54 PM, 24th Oct                     oliver                    No thanks           07:54 PM, 24th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 PM, 24th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5046820