Subject: Ticket Assigned - Conversation with Harini
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 16:36:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Harini Harini                    Hello           08:26 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:26 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:26 PM, 22nd Oct                     Harini                    1           08:26 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello Harini , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:26 PM, 22nd Oct                     Harini                    1           08:26 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:26 PM, 22nd Oct                     Harini                    9591477450           08:27 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            08:27 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 PM, 22nd Oct                     Harini                    2           08:27 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:27 PM, 22nd Oct                     Harini                    1           08:27 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:27 PM, 22nd Oct                     Harini                    [email-masked]           08:28 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:28 PM, 22nd Oct                   Abdulqader                   Hi Harini, thank you for contacting us. This's kader We would be happy to help you.           08:28 PM, 22nd Oct                     Harini                    Hello Kadee           08:29 PM, 22nd Oct                     Harini                    Kader*           08:29 PM, 22nd Oct                     Harini                    I would like to know if my order will reach me today           08:29 PM, 22nd Oct                     Harini                    Since when i ordered the delivery date showed as today           08:29 PM, 22nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:30 PM, 22nd Oct                   Abdulqader                   Is this contact number is right +971589487327 ?           08:30 PM, 22nd Oct                     Harini                    Yes pls           08:30 PM, 22nd Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order today.           08:32 PM, 22nd Oct                     Harini                    Are you sure i will get it today???           08:32 PM, 22nd Oct                     Harini                    If not i would like to cancel the order           08:32 PM, 22nd Oct                   Abdulqader                   Yes We will do our best to arrange the delivery today  and you will updated shortly           08:33 PM, 22nd Oct                     Harini                    Sure will await tour msg           08:33 PM, 22nd Oct                     Harini                    Your*           08:34 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:34 PM, 22nd Oct                     Harini                    No just this pls           08:34 PM, 22nd Oct                     Harini                    When can I expect an update           08:34 PM, 22nd Oct                   Abdulqader                    please  note that we will contact you through your email once we get any updates           08:35 PM, 22nd Oct                     Harini                    Ok           08:35 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:35 PM, 22nd Oct                     Harini                    No this is it           08:36 PM, 22nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:36 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5038262