Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 16:13:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Muhammad Qasim                    Hi           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello Muhammad Qasim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:58 PM, 22nd Oct                     Muhammad Qasim                    1           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:58 PM, 22nd Oct                     Muhammad Qasim                    9591038142           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 22nd Oct                     Muhammad Qasim                    2           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:58 PM, 22nd Oct                     Muhammad Qasim                    1           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:58 PM, 22nd Oct                     Muhammad Qasim                    [email-masked]           07:58 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:58 PM, 22nd Oct                   Abdulqader                   Hi muhammed, thank you for contacting us. This's kader We would be happy to help you.           08:00 PM, 22nd Oct                     Muhammad Qasim                    Hi           08:00 PM, 22nd Oct                     Muhammad Qasim                    My order was supposed to be here today           08:00 PM, 22nd Oct                     Muhammad Qasim                    No update yet           08:00 PM, 22nd Oct                     Muhammad Qasim                    What is going on           08:00 PM, 22nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:02 PM, 22nd Oct                     Muhammad Qasim                    Okay           08:02 PM, 22nd Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have checked and we would like to inform you that our courier team contacted on (+971589727469) and delivered the order on (10/20/22).   We request you to please check with your security, family members and neighbours regarding your order.           08:04 PM, 22nd Oct                     Muhammad Qasim                    We didn't get anything           08:05 PM, 22nd Oct                     Muhammad Qasim                    There wete supposed to be 2 deliveries           08:05 PM, 22nd Oct                     Muhammad Qasim                    One with 2 items, another with more           08:05 PM, 22nd Oct                     Muhammad Qasim                    I got the two items           08:05 PM, 22nd Oct                     Muhammad Qasim                    Not the other one           08:05 PM, 22nd Oct                     Muhammad Qasim                    This is pending           08:06 PM, 22nd Oct                     Muhammad Qasim                    Even on the app it is showing pending, kindly verify before answering           08:06 PM, 22nd Oct                   Abdulqader                    Please accept our full apologies for the inconvenience   Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.            08:07 PM, 22nd Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:09 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:09 PM, 22nd Oct                     Muhammad Qasim                    Kindly send the stuff soon, i have a baby on the way and would prefer to receive this           08:09 PM, 22nd Oct                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           08:10 PM, 22nd Oct                     Muhammad Qasim                    Ok           08:10 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:11 PM, 22nd Oct                     Muhammad Qasim                    No           08:12 PM, 22nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:13 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5038180