Subject: Ticket Assigned - Conversation with Sandy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Oct 2022 16:11:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sandy Sandy                    Hello           07:53 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:53 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello Sandy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:53 PM, 22nd Oct                     Sandy                    0564607718           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hi Sandy , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:55 PM, 22nd Oct                     Sandy                    1           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:55 PM, 22nd Oct                     Sandy                    0564607718           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:55 PM, 22nd Oct                     Sandy                    1           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:55 PM, 22nd Oct                     Sandy                    **********7220221016           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           07:55 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:55 PM, 22nd Oct                     Sandy                    **********7220221016           07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            07:56 PM, 22nd Oct                     Sandy                    2           07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Hello Sandy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:56 PM, 22nd Oct                     Sandy                    2           07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:56 PM, 22nd Oct                     Sandy                    2           07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:56 PM, 22nd Oct                     Sandy                    1           07:56 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:56 PM, 22nd Oct                     Sandy                    [email-masked]           07:57 PM, 22nd Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:57 PM, 22nd Oct                   Abdulqader                   Hi Sandy, thank you for contacting us. This's kader We would be happy to help you.           07:58 PM, 22nd Oct                     Sandy                    Hi           07:58 PM, 22nd Oct                     Sandy                    I want to know the status of the purchase           07:58 PM, 22nd Oct                     Sandy                    I have the invoice number           07:58 PM, 22nd Oct                     Sandy                    If you can check?           07:58 PM, 22nd Oct                     Sandy                    It was a store purchase           07:59 PM, 22nd Oct                     Sandy                    Hello           08:00 PM, 22nd Oct                     Sandy                    ???           08:00 PM, 22nd Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:00 PM, 22nd Oct                     Sandy                    Ok           08:00 PM, 22nd Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           08:01 PM, 22nd Oct                     Sandy                    **********7220221016           08:01 PM, 22nd Oct                     Sandy                    Invoice number           08:01 PM, 22nd Oct                     Sandy                    I purchased it offline           08:01 PM, 22nd Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.  we request you to please contact  any with stores as they would be assist you in this regards.           08:02 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:04 PM, 22nd Oct                     Sandy                    Phone number???           08:06 PM, 22nd Oct                     Sandy                    Can you please give me a phone number to know the same           08:06 PM, 22nd Oct                   Abdulqader                   Kindly provide us the name of the store           08:07 PM, 22nd Oct                     Sandy                    Oasis mall           08:07 PM, 22nd Oct                   Abdulqader                   You can contact  with this number "800-629823           08:08 PM, 22nd Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:09 PM, 22nd Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:11 PM, 22nd Oct                     Sandy                    Thanks           08:11 PM, 22nd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5038174