Subject: Ticket Assigned - Conversation with Rana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Oct 2022 15:32:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rana Rana                    Hi           07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                    Hello Rana , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:27 PM, 21st Oct                     Rana                    1           07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:27 PM, 21st Oct                     Rana                    9591225642           07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC102122001413    You can also easily track your order from My Account > Order History.             07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:27 PM, 21st Oct                     Rana                    2           07:27 PM, 21st Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:27 PM, 21st Oct                     Rana                    1           07:28 PM, 21st Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:28 PM, 21st Oct                     Rana                    [email-masked]           07:28 PM, 21st Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:28 PM, 21st Oct                   Abdulqader                   Hi Rana, thank you for contacting us. This's kader We would be happy to help you.           07:28 PM, 21st Oct                     Rana                    Hi j oh was told that I will receive my order today           07:29 PM, 21st Oct                     Rana                    When I will be able to get the items           07:29 PM, 21st Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:29 PM, 21st Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked and it appears that the following order number: (9582149137) was placed on (Oct 21, 2022. Please note the expected delivery date on Oct 22, 2022           07:30 PM, 21st Oct                   Abdulqader                   sorry this order 9591225642           07:30 PM, 21st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:31 PM, 21st Oct                     Rana                    Ok so tomorrow is the delivery date           07:31 PM, 21st Oct                   Abdulqader                   Yes for sure           07:31 PM, 21st Oct                     Rana                    Ok thanks           07:31 PM, 21st Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:31 PM, 21st Oct                     Rana                    Thanks           07:32 PM, 21st Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:32 PM, 21st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5034315