Subject: Ticket Assigned - Conversation with Ra ♾️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 16:37:25 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ra ♾️ Ra ♾️                    Hello           07:42 PM, 20th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:42 PM, 20th Oct                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:42 PM, 20th Oct                     Ra ♾️                    1           07:42 PM, 20th Oct                   Centrepoint UAE whatsapp bot                    Hello Ra ♾️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:42 PM, 20th Oct                     Ra ♾️                    other           07:43 PM, 20th Oct                   Centrepoint UAE whatsapp bot                    Hi Ra ♾️ , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:43 PM, 20th Oct                     Ra ♾️                    5           07:43 PM, 20th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:43 PM, 20th Oct                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           07:44 PM, 20th Oct                     Ra ♾️                    Hi           07:44 PM, 20th Oct                     Ra ♾️                             07:45 PM, 20th Oct                     Ra ♾️                             07:45 PM, 20th Oct                   Abdulqader                   Please provide us with more details about your inquiry so we can further assist you.           07:46 PM, 20th Oct                     Ra ♾️                    Whats the difference between this 2 items   Why the product discrption is different   In the black there is 4 positions reclining   And in the blue one there is no this note           07:46 PM, 20th Oct                     Ra ♾️                    Whats the difference between them   Is the blue one have same 4 positions reclining ?!!!!           07:47 PM, 20th Oct                     Ra ♾️                    And same only colore difference!           07:47 PM, 20th Oct                     Ra ♾️                    Or it’s different product           07:47 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:50 PM, 20th Oct                     Ra ♾️                    Ok           07:50 PM, 20th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:51 PM, 20th Oct                   Abdulqader                   Kindly share your registered email ID for further assistance.           07:51 PM, 20th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           07:53 PM, 20th Oct                     Ra ♾️                    I dont need email communication           07:53 PM, 20th Oct                     Ra ♾️                    I need call           07:53 PM, 20th Oct                     Ra ♾️                    In this number           07:53 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:55 PM, 20th Oct                   Abdulqader                            07:58 PM, 20th Oct                   Abdulqader                   Kindly see the difference           07:58 PM, 20th Oct                     Ra ♾️                    I know how to read           07:58 PM, 20th Oct                     Ra ♾️                    I need some one to call and explain the question i asked           07:58 PM, 20th Oct                     Ra ♾️                    If i want to read again o will not reach customer care !!!           07:59 PM, 20th Oct                     Ra ♾️                    U screenshot what i have already           07:59 PM, 20th Oct                     Ra ♾️                    I need a call from customer care to answer my questions clearly with yes or no           07:59 PM, 20th Oct                   Abdulqader                   Kindly share your  email ID so that we can investigate further and assist you accordingly with this.           08:01 PM, 20th Oct                     Ra ♾️                    I dont need email answers           08:01 PM, 20th Oct                     Ra ♾️                    I need a call now from someone           08:01 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:05 PM, 20th Oct                     Ra ♾️                    ?! Is this human response or pc ?!!!!!           08:05 PM, 20th Oct                     Ra ♾️                    I need someone to call me !!!!!           08:05 PM, 20th Oct                     Ra ♾️                    Human           08:05 PM, 20th Oct                   Abdulqader                   We request you to please allow us some more time to check your item           08:07 PM, 20th Oct                     Ra ♾️                    Ok !!           08:07 PM, 20th Oct                   Abdulqader                   kindly note for both items we can see many differences In size and           08:10 PM, 20th Oct                     Ra ♾️                    Whats the difference exactly           08:11 PM, 20th Oct                     Ra ♾️                    From the black and blue           08:11 PM, 20th Oct                     Ra ♾️                    I need a call ( call means phone call from human )           08:11 PM, 20th Oct                     Ra ♾️                    I need help someone call me !!!!           08:11 PM, 20th Oct                   Abdulqader                   Please allow us more time           08:15 PM, 20th Oct                   Abdulqader                   to check this issue to tell you the specific difference between the items           08:15 PM, 20th Oct                     Ra ♾️                    Ok waiting the call           08:15 PM, 20th Oct                   Abdulqader                   Kindly provide your number so that we can assist you regarding on this issue           08:21 PM, 20th Oct                     Ra ♾️                    0542224424           08:21 PM, 20th Oct                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team to arrange a call for you           08:23 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:23 PM, 20th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:25 PM, 20th Oct                     Ra ♾️                    I need a capp           08:25 PM, 20th Oct                     Ra ♾️                    Call           08:25 PM, 20th Oct                     Ra ♾️                    Now           08:25 PM, 20th Oct                     Ra ♾️                    I don’t consider this assistant!!           08:26 PM, 20th Oct                     Ra ♾️                    I dodnt get any answer any call any help           08:26 PM, 20th Oct                   Abdulqader                   Kindly note we will arrange a call within 24 hours  We appreciate your continued patience and cooperation with us.           08:27 PM, 20th Oct                     Ra ♾️                    When the call finish u can end this conversation as you helped already !           08:27 PM, 20th Oct                   Abdulqader                   we’ll do our best to sort this out quickly .           08:29 PM, 20th Oct                     Ra ♾️                    Ok           08:30 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:31 PM, 20th Oct                     Ra ♾️                    Help me with this one first           08:31 PM, 20th Oct                     Ra ♾️                    Then ask about the next one           08:31 PM, 20th Oct                   Abdulqader                   We will do the needfull           08:33 PM, 20th Oct                     Ra ♾️                    Ok im still wait           08:33 PM, 20th Oct                     Ra ♾️                    Waiting           08:33 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:33 PM, 20th Oct                     Ra ♾️                    Help me with this one first           08:34 PM, 20th Oct                     Ra ♾️                    Im not helped yet           08:34 PM, 20th Oct                     Ra ♾️                    When this finish           08:34 PM, 20th Oct                     Ra ♾️                    Ask this quiz           08:34 PM, 20th Oct                     Ra ♾️                    Question           08:34 PM, 20th Oct                   Abdulqader                   Kindly note we will arrange a call within 24 hours           08:34 PM, 20th Oct                     Ra ♾️                    Ok when it’s arranged and the problen solved then ask this question           08:35 PM, 20th Oct                     Ra ♾️                    Now its an open case not solved           08:35 PM, 20th Oct                   Abdulqader                   kindly note your case will be open till we solve this issue           08:35 PM, 20th Oct                     Ra ♾️                    Ok waiting           08:36 PM, 20th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:37 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5028058