Subject: Ticket Assigned - Conversation with MD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 15:50:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MD MD                    Hi           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:30 PM, 20th Oct                     MD                    1           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    Hello MD , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:30 PM, 20th Oct                     MD                    1           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           07:30 PM, 20th Oct                     MD                    9591111707           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 PM, 20th Oct                     MD                    2           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:30 PM, 20th Oct                     MD                    1           07:30 PM, 20th Oct                   MAX UAE whatsapp bot                   Please enter your email address           07:30 PM, 20th Oct                     MD                    [email-masked]           07:31 PM, 20th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:31 PM, 20th Oct                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           07:31 PM, 20th Oct                     MD                    Hi           07:32 PM, 20th Oct                     MD                    9591115508 & 9591111707           07:32 PM, 20th Oct                     MD                    Order still lot delivered           07:32 PM, 20th Oct                     MD                    *not           07:32 PM, 20th Oct                     MD                    I need this delivery today           07:33 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:35 PM, 20th Oct                     MD                    Ok           07:35 PM, 20th Oct                   Abdulqader                   Is this contact number is right  +971559539245?           07:37 PM, 20th Oct                     MD                    Yes           07:37 PM, 20th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           07:40 PM, 20th Oct                   Abdulqader                    Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:40 PM, 20th Oct                     MD                    What’s the update           07:40 PM, 20th Oct                     MD                    Will it be delivered today or not?           07:40 PM, 20th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:42 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 20th Oct                     MD                    I did not get the assurance that it will be delivered today           07:44 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful.   please that we will contact you through your email once we get any updates           07:45 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:47 PM, 20th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:49 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5027544