Subject: Ticket Assigned - Conversation with linda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 15:34:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with linda linda                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  linda Bot:  Hi linda, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I just receive part of my last order, is incomplete! Where is the other items? I only receive the  “Glass Dispenser” and looks like been used before, the box was opened and the item was forced inside?what a joke! Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  order number is 9590999497 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9590999497 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP102022000907     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0585120833            07:25 PM, 20th Oct                   Abdulqader                   Hi Linda, thank you for contacting us. This's kader We would be happy to help you.           07:26 PM, 20th Oct                     linda                    I just receive part of my last order, is incomplete! Where is the other items? I only receive the “Glass Dispenser” and looks like been used before, the box was opened and the item was forced inside?what a joke!           07:26 PM, 20th Oct                     linda                    Hello           07:26 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:28 PM, 20th Oct                     linda                    Ok…           07:28 PM, 20th Oct                   Abdulqader                   Please accept our full apologies for the inconvenience and delay we have caused.  Your request has been submitted to the concerned team. We will contact you if there is any new information.  Thanks for your cooperation and understanding with us.           07:29 PM, 20th Oct                     linda                    Terrible customer service           07:29 PM, 20th Oct                   Abdulqader                   We sincerely apologize for the inconvenience caused to you, this is definitely not the experience we hope you will have when shopping with us.           07:31 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:31 PM, 20th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           07:32 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:32 PM, 20th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:34 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5027367