Subject: Ticket Assigned - update order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Oct 2022 15:15:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  update order shifali                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  shifali Bot:  Hi shifali, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0586713814            07:06 PM, 20th Oct                   Abdulqader                   Hi Shifali, thank you for contacting us. This's kader We would be happy to help you.           07:06 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:06 PM, 20th Oct                     shifali                    Can u put request for return           07:06 PM, 20th Oct                   Abdulqader                   We can see that you are contacting us regarding your order 9590535648?           07:07 PM, 20th Oct                     shifali                    My recent order           07:07 PM, 20th Oct                     shifali                    Maybe yes           07:08 PM, 20th Oct                   Abdulqader                   We are sorry for the inconvenience caused and we have forwarded this information to our concern team to update the system that you have already collected your order so that you can able to return the order.           07:08 PM, 20th Oct                     shifali                    Ok           07:09 PM, 20th Oct                     shifali                    Pls           07:09 PM, 20th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           07:10 PM, 20th Oct                     shifali                    Ok           07:10 PM, 20th Oct                     shifali                    How long it will take           07:10 PM, 20th Oct                   Abdulqader                   we’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email           07:11 PM, 20th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:13 PM, 20th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:15 PM, 20th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5027156