Subject: Ticket Assigned - Conversation with Ansal Ambalathveettil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 14:25:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ansal Ambalathveettil Ansal Ambalathveettil                    When I get my order Order no: 9590516872           06:05 PM, 19th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:05 PM, 19th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:05 PM, 19th Oct                     Ansal Ambalathveettil                    1           06:05 PM, 19th Oct                   MAX UAE whatsapp bot                    Hello Ansal Ambalathveettil , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:05 PM, 19th Oct                     Ansal Ambalathveettil                    1           06:05 PM, 19th Oct                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:05 PM, 19th Oct                     Ansal Ambalathveettil                    9590516872           06:06 PM, 19th Oct                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:       You can also easily track your order from My Account > Order History.             06:06 PM, 19th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:06 PM, 19th Oct                     Ansal Ambalathveettil                    I unable to track my order           06:09 PM, 19th Oct                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 19th Oct                     Ansal Ambalathveettil                    2           06:09 PM, 19th Oct                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 19th Oct                     Ansal Ambalathveettil                    1           06:10 PM, 19th Oct                   MAX UAE whatsapp bot                   Please enter your email address           06:10 PM, 19th Oct                     Ansal Ambalathveettil                    [email-masked]           06:11 PM, 19th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:11 PM, 19th Oct                   Abdulqader                   Hi Ansal, thank you for contacting us. This's kader We would be happy to help you.           06:12 PM, 19th Oct                     Ansal Ambalathveettil                    Hi           06:12 PM, 19th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:12 PM, 19th Oct                     Ansal Ambalathveettil                    Ok           06:13 PM, 19th Oct                   Abdulqader                   Is this contact number is right  +971502742660?           06:13 PM, 19th Oct                     Ansal Ambalathveettil                    Yes           06:13 PM, 19th Oct                   Abdulqader                    We sincerely apologize for the inconvenience caused to you, this is definitely not the experience we hope you will have when shopping with us.            06:15 PM, 19th Oct                   Abdulqader                   We are truly sorry to hear that your order has been returned back to our warehouse by the courier.           06:15 PM, 19th Oct                   Abdulqader                   We understand you are anxious to get this product as soon as possible. However we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.           06:17 PM, 19th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:17 PM, 19th Oct                     Ansal Ambalathveettil                    Nothing only that order           06:18 PM, 19th Oct                   Abdulqader                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           06:19 PM, 19th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:20 PM, 19th Oct                     Ansal Ambalathveettil                    Ok I try to make other inquirie           06:20 PM, 19th Oct                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:23 PM, 19th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 19th Oct                     Ansal Ambalathveettil                    Ok I make order again           06:25 PM, 19th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5022644