Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 19 Oct 2022 09:59:49 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Still waiting for update.</div>
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<div dir="auto">Just wondering is it so tough task for splash team to understand a delivery schedule of product and inform customer about pick up.</div>
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<div dir="auto">We are living in era where deliveries are being arranged same days and here we are having no clue on 4th day of order.</div>
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<div dir="auto">Really unprofessional and unpleasant.</div>
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<div dir="auto">The reason I am folling up strongly is because I need this on priority for traveling. Hope you understand and respect customer request and requirement.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 19 Oct 2022 at 12:28 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Monesh,<br><br>Thank you for your patience.<br><br>We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.<br><br>We’re on it - and we’ll do our best to sort this out quickly.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Please feel free to get in touch if you need further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team</div>
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<span style="font-size:12.8px">-- </span><div style="font-size:12.8px"></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5020475