Subject: Ticket Assigned - Conversation with Allan Richard
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 16:31:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Allan Richard Allan Richard                    Hi           08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                    Hello Allan Richard , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:21 PM, 18th Oct                     Allan Richard                    1           08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           08:21 PM, 18th Oct                     Allan Richard                    9590446318           08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 18th Oct                     Allan Richard                    2           08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:21 PM, 18th Oct                     Allan Richard                    1           08:21 PM, 18th Oct                   Centrepoint UAE whatsapp bot                   Please enter your email address           08:21 PM, 18th Oct                     Allan Richard                    [email-masked]           08:22 PM, 18th Oct                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           08:22 PM, 18th Oct                   Abdulqader                   Hi Allan, thank you for contacting us. This's kader We would be happy to help you.           08:22 PM, 18th Oct                     Allan Richard                    Hi I already requested 3 days back to mark my order as delivered and also requested for return           08:22 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:23 PM, 18th Oct                     Allan Richard                    Ok           08:23 PM, 18th Oct                   Abdulqader                   We sincerely apologize for any inconvenience however, We’re really sorry if we’ve taken longer than usual to get back to you.  We understand that this would be really frustrating for you, as you haven't received any update for your concern.  Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           08:24 PM, 18th Oct                     Allan Richard                    Ok           08:26 PM, 18th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           08:26 PM, 18th Oct                     Allan Richard                    Ok           08:26 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:27 PM, 18th Oct                     Allan Richard                    No           08:28 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:29 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018885