Subject: Ticket Assigned - Conversation with FSO
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 16:29:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with FSO FSO                    Hi           08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:13 PM, 18th Oct                     FSO                             08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            08:13 PM, 18th Oct                     FSO                    1           08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Hello FSO , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            08:13 PM, 18th Oct                     FSO                    1           08:13 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           08:13 PM, 18th Oct                     FSO                    9590809161           08:14 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 18/10/2022    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            08:14 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:14 PM, 18th Oct                     FSO                    2           08:15 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             08:15 PM, 18th Oct                     FSO                    1           08:15 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           08:15 PM, 18th Oct                     FSO                    [email-masked]           08:15 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           08:15 PM, 18th Oct                   Abdulqader                   Hi, thank you for contacting us. This's kader We would be happy to help you.           08:16 PM, 18th Oct                     FSO                    Hi           08:16 PM, 18th Oct                     FSO                    Please track my order           08:16 PM, 18th Oct                     FSO                    Ok           08:16 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           08:17 PM, 18th Oct                     FSO                             08:17 PM, 18th Oct                   Abdulqader                   Is this contact number is right +971582142780?           08:17 PM, 18th Oct                     FSO                    Yes           08:17 PM, 18th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           08:18 PM, 18th Oct                     FSO                    What           08:19 PM, 18th Oct                     FSO                    ?????           08:20 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           08:20 PM, 18th Oct                     FSO                    The delivery was supposed to come today           08:20 PM, 18th Oct                   Abdulqader                   Please accept our apologies for the inconvenience and delay we have caused. Your order is supposed to be delivered today, but we will contact the courier team to find out the reasons for the delay in the order           08:21 PM, 18th Oct                     FSO                    Please           08:21 PM, 18th Oct                     FSO                    And when to expect delivery           08:22 PM, 18th Oct                   Abdulqader                   We wil do our best to arrange the delivery ASAP and you will updated shortly           08:22 PM, 18th Oct                     FSO                    Email?           08:23 PM, 18th Oct                   Abdulqader                   we will be on touch with you and contact you on your email           08:23 PM, 18th Oct                   Abdulqader                   [email-masked]           08:23 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:25 PM, 18th Oct                     FSO                    When will I get email           08:25 PM, 18th Oct                   Abdulqader                   We request you to please allow us some more time and we will update you on the same as soon as we have received further update from our concerned team.           08:26 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           08:26 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:28 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018872