Subject: Ticket Assigned - Conversation with Manilyn
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 15:13:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Manilyn Manilyn                    hi           07:06 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            07:06 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:06 PM, 18th Oct                     Manilyn                    1           07:06 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Hello Manilyn , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:06 PM, 18th Oct                     Manilyn                    1           07:06 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           07:06 PM, 18th Oct                     Manilyn                    9590311595           07:07 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP101622000565    You can also easily track your order from My Account > Order History.             07:07 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:07 PM, 18th Oct                     Manilyn                    2           07:07 PM, 18th Oct                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:07 PM, 18th Oct                     Manilyn                    1           07:07 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please enter your email address           07:07 PM, 18th Oct                     Manilyn                    [email-masked]           07:07 PM, 18th Oct                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           07:07 PM, 18th Oct                   Abdulqader                   Hi, Manilyn thank you for contacting us. This's kader We would be happy to help you.           07:08 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:08 PM, 18th Oct                     Manilyn                    hi! i have been receiving sms that my order was out for delivery since yesterday but no one contacted me. again today same thing           07:09 PM, 18th Oct                   Abdulqader                   Is this contact number is right +971547499881 ?           07:10 PM, 18th Oct                     Manilyn                    yes           07:10 PM, 18th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           07:10 PM, 18th Oct                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:11 PM, 18th Oct                     Manilyn                    ok tomorrow pls           07:11 PM, 18th Oct                     Manilyn                    thanks           07:11 PM, 18th Oct                   Abdulqader                   Ok sure will do the needful           07:11 PM, 18th Oct                   Abdulqader                   please note that we will contact you through your email once we get any updates           07:12 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:12 PM, 18th Oct                     Manilyn                    ok           07:12 PM, 18th Oct                     Manilyn                    will wait for your update           07:12 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:13 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018548