Subject: Ticket Assigned - Late ship
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 14:41:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late ship erniesa                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi erniesa, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9590805520 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:34 PM, 18th Oct                     erniesa                             06:34 PM, 18th Oct                   Abdulqader                   Hi Erniesa, thank you for contacting us. This's kader We would be happy to help you.           06:35 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           06:35 PM, 18th Oct                   Abdulqader                   Is this contact number is right  +971588101866?           06:35 PM, 18th Oct                     erniesa                    it show here they will deliver today but until now it doesn’t come           06:35 PM, 18th Oct                     erniesa                    yes           06:36 PM, 18th Oct                   Abdulqader                   please accept our sincere apologies for this unexpected delay.           06:36 PM, 18th Oct                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:36 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. please that we will contact you through your email once we get any updates           06:37 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           06:38 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:40 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018396