Subject: Ticket Assigned - Conversation with Krishan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 13:59:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Krishan Krishan                    Hlo           05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Hello Krishan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:45 PM, 18th Oct                     Krishan                    2           05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1800871 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:45 PM, 18th Oct                     Krishan                    3           05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Hi Krishan , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:45 PM, 18th Oct                     Krishan                    6           05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:45 PM, 18th Oct                     Krishan                    1           05:45 PM, 18th Oct                    Centrepoint KW whatsapp bot                   Please enter your email address           05:45 PM, 18th Oct                     Krishan                    [email-masked]           05:46 PM, 18th Oct                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:46 PM, 18th Oct                   Abdulqader                   Hi Krshana, thank you for contacting us. This's kader We would be happy to help you.           05:47 PM, 18th Oct                     Krishan                    Hlo sir actually i was place an order I already received then I return one item in there so the driver give me a paper so how could I replace order           05:49 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:50 PM, 18th Oct                     Krishan                    Ok 8190565896 this is the order id           05:52 PM, 18th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           05:55 PM, 18th Oct                   Abdulqader                   Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           05:55 PM, 18th Oct                     Krishan                    Ok sir thank you           05:56 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:58 PM, 18th Oct                     Krishan                    Ok sir thank you           05:59 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018217