Subject: Ticket Assigned - Conversation with Jack Sparrow
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 13:27:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jack Sparrow Jack Sparrow                    Hello           05:12 PM, 18th Oct                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:12 PM, 18th Oct                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:12 PM, 18th Oct                     Jack Sparrow                    1           05:12 PM, 18th Oct                   MAX UAE whatsapp bot                    Hello Jack Sparrow , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:12 PM, 18th Oct                     Jack Sparrow                    Need an agent           05:13 PM, 18th Oct                   MAX UAE whatsapp bot                    Hi Jack Sparrow , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            05:13 PM, 18th Oct                     Jack Sparrow                    5           05:13 PM, 18th Oct                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:13 PM, 18th Oct                     Jack Sparrow                    Hello           05:14 PM, 18th Oct                   Abdulqader                   Hi Jack, thank you for contacting us. This's kader We would be happy to help you.           05:14 PM, 18th Oct                     Jack Sparrow                    Hello           05:14 PM, 18th Oct                     Jack Sparrow                    I just  made an order           05:14 PM, 18th Oct                     Jack Sparrow                    And i got charged my card           05:14 PM, 18th Oct                     Jack Sparrow                    I wanted to use tabby payments           05:14 PM, 18th Oct                     Jack Sparrow                    But got directly charged for the full payment           05:15 PM, 18th Oct                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:15 PM, 18th Oct                     Jack Sparrow                    Pkease help me to change the payment method to tabby installments           05:15 PM, 18th Oct                     Jack Sparrow                             05:15 PM, 18th Oct                     Jack Sparrow                    #9590838813           05:15 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           05:17 PM, 18th Oct                     Jack Sparrow                    How long?           05:17 PM, 18th Oct                     Jack Sparrow                    would you change my order for tabby payments and refund the rest amount which was charged accessly           05:17 PM, 18th Oct                   Abdulqader                   Kindly note the order has been placed successfully using by card payment *3122           05:18 PM, 18th Oct                     Jack Sparrow                    Yes           05:18 PM, 18th Oct                     Jack Sparrow                    And i want to do some chhanges           05:18 PM, 18th Oct                     Jack Sparrow                    I wnated to do tabby payments           05:19 PM, 18th Oct                     Jack Sparrow                    Can you change it for me to tabby payments           05:19 PM, 18th Oct                   Abdulqader                   We truly sorry we can not make any change when the order is placed successfully           05:19 PM, 18th Oct                     Jack Sparrow                    ?           05:19 PM, 18th Oct                     Jack Sparrow                    Can i cancel the order           05:20 PM, 18th Oct                   Abdulqader                   Yes we can cancel  it           05:20 PM, 18th Oct                     Jack Sparrow                    And get a refund so i can reorder           05:20 PM, 18th Oct                   Abdulqader                   Kindly note  the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:20 PM, 18th Oct                     Jack Sparrow                    Please cancel my order and refund. It was placed mistakenly, want to do some changes and reorder           05:21 PM, 18th Oct                     Jack Sparrow                    Please go ahead           05:21 PM, 18th Oct                     Jack Sparrow                    Cancel           05:21 PM, 18th Oct                     Jack Sparrow                    The order           05:21 PM, 18th Oct                     Jack Sparrow                    Any cancellation code?           05:22 PM, 18th Oct                   Abdulqader                   We request you to please allow us some time           05:22 PM, 18th Oct                     Jack Sparrow                    Confirmation done?           05:23 PM, 18th Oct                   Abdulqader                   Kindly note your order is under Cancelling pleas wait for 1/2 hours to confirm           05:24 PM, 18th Oct                     Jack Sparrow                    Alright           05:24 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:26 PM, 18th Oct                     Jack Sparrow                    Nothing           05:26 PM, 18th Oct                     Jack Sparrow                    Thank you so much           05:26 PM, 18th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           05:27 PM, 18th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:27 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5018059