Subject: Note Added - [#4912778] Conversation with Ibrahim Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Oct 2022 08:54:07 +0000

Hi ,    jainul hussain added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4912778    Subject:  Conversation with Ibrahim Ali   Requester: Ibrahim    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM809FC5E76F264894BF640433BD1D9A10" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@GemmaManlutac</span></a>
<a id="OWAAM42EE899A9D174E6FBA797C140713005F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint Dalma Mall</span></a>
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<div class="MsoNormal">Please investigate on below customer query and update the resolution status asap.</div>
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<div class="MsoNormal">Best Regards!</div>
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<div class="MsoNormal">Jainul Hussain</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 12, 2022 4:15 PM<br>
<b>To:</b> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#4912778] - Conversation with Ibrahim Ali</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team, kind reminder </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">is there any update?</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please assist us with this.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer's name: EBRAHEM ALI</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer's contact number: 0556607936</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue description: The customer is complaining that he purchased an item from (Dalma Mall) on 18-8-22, but the item has been damaged after a while, so please check and advise if it
 is possible to be returned or exchanged.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks for your help!</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Centrepoint Support Team</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">4912778:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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