Subject: New Reply Received - Conversation with Jimson Antony
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Oct 2022 15:00:47 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Conversation with Jimson Antony  Ticket comment <div dir="auto">
<div>Not only 10.85, you deducted around 26.00aed from my refund amount, that you may return it.</div>
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<br><br><div dir="auto">Thanks &amp; Regards<br>Jimson Antony</div>
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<div>On Mon, 17 Oct 2022, 13:43 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">​Hi Jimson,<br><br>​Thanks for your response.<br><br>We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us. <br><br>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (AED 10.85) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">Kindly note that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.</div>
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<div dir="ltr">We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4970313