Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Oct 2022 15:43:51 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi ahmed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9589800590 Bot:    Thanks, your order is Collected     We checked and your order was collected on 2022-10-13     Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:39 PM, 14th Oct                     ahmed                    9590098361           07:39 PM, 14th Oct                   Abdulqader                   Hi Ahmed, thank you for contacting us. This's kader We would be happy to help you.           07:39 PM, 14th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:39 PM, 14th Oct                     ahmed                    Hi           07:39 PM, 14th Oct                   Abdulqader                   Please note that order No. (9589800590 ) has been collected from the store on 10/13/22           07:40 PM, 14th Oct                     ahmed                    Wait           07:40 PM, 14th Oct                     ahmed                    Another order placed yesterday           07:40 PM, 14th Oct                     ahmed                    Am checking on this           07:40 PM, 14th Oct                     ahmed                    What is the status           07:40 PM, 14th Oct                     ahmed                    When i can collect it           07:41 PM, 14th Oct                   Abdulqader                   We request you to please allow us some time to check your details and back to you, stay with us           07:41 PM, 14th Oct                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have checked and it appears that the following order number: (9590098361) was placed on (Oct 13, 2022) Please note the expected pick up date 15/10/2022 You’ll receive an SMS and an email when your order is ready for collection.           07:41 PM, 14th Oct                     ahmed                    Means tomorrow           07:41 PM, 14th Oct                   Abdulqader                   Yes tomorrow           07:42 PM, 14th Oct                     ahmed                    Are you sure i will get it tomorrow           07:42 PM, 14th Oct                     ahmed                    Bcs am travelling tomorrow night           07:42 PM, 14th Oct                   Abdulqader                   Yes for sure tomorrow   You’ll receive an SMS and an email when your order is ready for collection.           07:42 PM, 14th Oct                     ahmed                    Ok thanks           07:42 PM, 14th Oct                   Abdulqader                   Do you have any other inquiries that we can help with?           07:42 PM, 14th Oct                     ahmed                    No thanks           07:43 PM, 14th Oct                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:43 PM, 14th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5003560